An introduction to computerized experience sampling in psychology
Social Science Computer Review
Always connected: a longitudinal field study of mobile communication
Telematics and Informatics
MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones
Proceedings of the 5th international conference on Mobile systems, applications and services
International Journal of Human-Computer Studies
Measuring Social Relations: Case OtaSizzle
SOCIALCOM '10 Proceedings of the 2010 IEEE Second International Conference on Social Computing
The Impact of Mobile Phone Use on Individual Social Capital
HICSS '11 Proceedings of the 2011 44th Hawaii International Conference on System Sciences
Tariff-type suitability's impact on satisfaction of Mobile Internet customers in Germany
International Journal of Mobile Communications
Getting real: a naturalistic methodology for using smartphones to collect mediated communications
Advances in Human-Computer Interaction
Handset-Based Data Collection Process and Participant Attitudes
International Journal of Handheld Computing Research
Contextual usage patterns in smartphone communication services
Personal and Ubiquitous Computing
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People may use different kinds of mobile communication services depending on if they are communicating with, for instance, friends, acquaintances or strangers. Thus, in this paper bonding and bridging social capital is studied in the context of two mobile communication services, short message services SMSs and voice calls. In Granovetter's terms, bridging social capital refers to communication with weak or absent ties, while bonding social capital refers to communication with strong ties. We find that both SMSs and voice calls are used for bonding and bridging social capital, but SMSs are used more for bonding purposes than voice calls. Furthermore, media multiplexity is more associated with bonding than bridging social capital. We also present a method for studying social capital in the context of other, newer mobile communication services, and present results of a pilot study. The implications of the results are discussed from a number of perspectives including communication research, social network analysis SNA and mobile operators.