Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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As mobile devices become more prevalent in our lifestyles it raises the question of how a healthy work-life balance can be upheld. The user research in this student design challenge project revealed that there are people who receive more work related emails per hour than they can respond to. This causes stress and performance anxiety in the long run. Our hypothesis is that these individuals would prefer to receive only the relevant messages and over the most suitable communication channel (e.g. phone calls, instant messaging, etc.). We propose a playful and tangible system that makes the sender more aware of the workload the recipient is under. We postulate that this system would lower the amount of irrelevant emails being sent, as users would have to reconsider the importance of their messages.