Would a virtual butler do a good job for old people? psychological considerations about benefits and risks of technological assistance

  • Authors:
  • Claudia Oppenauer-Meerskraut

  • Affiliations:
  • Center for Usability Research and Engineering (CURE), Vienna, Austria,Institute of Clinical, Biological and Differential Psychology, Faculty of Psychology, University Vienna, Vienna, Austria

  • Venue:
  • Your Virtual Butler
  • Year:
  • 2013

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Abstract

Psychological theories and knowledge are discussed within the scenario of "Tina and her butler" in order to consider benefits and risks of a virtual assistant with artificial intelligence. With the issue of cognitive functionality in old age learning and training aspects of daily life routine are argued to be diminished if too much assistance is offered. Since social participation and maintenance of social contacts are necessary factors for well-being in old age these aspects are discussed regarding an increased use of virtual conversations instead of real visits. Finally ethical considerations of the use of artificial intelligence and an outlook of future scientific research are given.