Values and negotiation in classification work

  • Authors:
  • Julia Bullard

  • Affiliations:
  • University of Texas at Austin, Austin, TX, USA

  • Venue:
  • Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
  • Year:
  • 2014

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Abstract

My research interest is in the embodiment of community and personal values in knowledge organization systems. My dissertation research examines how classification workers make decisions in the context of conflicting user needs, author intent, and ethical implications. I am taking an ethnographic approach as a participant observer in a volunteer team of classification workers who create a "curated folksonomy" by linking together user-generated tags, and am planning interviews and comparison cases. By examining in detail the daily decisions made by classification workers, we can better understand the possibilities for the design of systems that embody values.