Information product evaluation as asynchronous communication in context: a model for organizational research

An evaluation of retrieval effectiveness for a full-text document-retrieval system

Communications of the ACM

Another look at automatic text-retrieval systems

Communications of the ACM

Reducing social context cues: electronic mail in organizational communication

Management Science

Organizational information requirements, media richness and structural design

Management Science

The dimensions of perceived accessibility to information: Implications for the delivery if information systems and services

Journal of the American Society for Information Science

Intelligent information-sharing systems

Communications of the ACM

Message equivocality, media selection and manager performance: implications for information systems

MIS Quarterly

Rethinking the concept of user involvement

MIS Quarterly

Using information from external databases: contextual relationships of use, access method, task, database type, organizational differences, and outcomes

Information Processing and Management: an International Journal

Information filtering and information retrieval: two sides of the same coin?

Communications of the ACM - Special issue on information filtering

Architecting personalized delivery of multimedia information

Communications of the ACM - Special issue on information filtering

Personalized information delivery: an analysis of information filtering methods

Communications of the ACM - Special issue on information filtering

User-defined relevance criteria: an exploratory study

Journal of the American Society for Information Science - Special issue: relevance research

Applying Bayesian networks to information retrieval

Communications of the ACM

Rich interaction in the digital library

Communications of the ACM