Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Communications of the ACM
Managing the Ecology of Interaction
TAMODIA '02 Proceedings of the First International Workshop on Task Models and Diagrams for User Interface Design
Enterprise crowdsourcing solutions for software development and ideation
Proceedings of the 2nd international workshop on Ubiquitous crowdsouring
Proceedings of the 2013 conference on Computer supported cooperative work
Turkopticon: interrupting worker invisibility in amazon mechanical turk
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Businesses increasingly accomplish work through innovative sourcing models that leverage the crowd. As a new way of distributing work across units within an organization and as a form of outsourcing work beyond organizational boundaries, crowdwork is inherently disruptive. Crowdwork raises a number of questions about its implications to the future of organizational work, including reconfigurations to the very nature of work, consideration of the opportunities and threats to both organizational forms and worker status, and about the systems that underlie and are meant to support crowdwork. There is a need for a clear research agenda to address these challenges and to inform the design of solutions for crowdwork as it integrates with other forms of organizational work.