Enhancing enterprise training performance: Perspectives from knowledge transfer and integration

  • Authors:
  • Jingyuan Zhao;Zhongying Qi;Patricia Ordóñez De Pablos

  • Affiliations:
  • Department of Political Science, University of Toronto, 100 St. George Street, Toronto, Ontario M5S 3G3, Canada;School of Management, Harbin Institute of Technology, No.92, West Da-Zhi Street, Harbin, Heilongjiang 150001, China;Universidad de Oviedo, Departmento de Administracion de Empresas, Facultad de Economía y Empresa, Avd del Cristo s/n, 33071 Oviedo-Asturias, Spain

  • Venue:
  • Computers in Human Behavior
  • Year:
  • 2014

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Abstract

Training is a way to achieve knowledge transfer among enterprise employees. This study designs an enterprise training system facilitating knowledge transfer so that enterprise training is more responsive to employees' demand through reasonable classification of staff. The individual tacit knowledge can be explicit by means of the selection of trainers, as well as the sorting and preparation of training contents by trainers in the process of training, while the individual explicit knowledge can become collective explicit knowledge through the explanation by trainers and the learning by trainees, and then trainees improve individual skills and apply them in practice to achieve the transformation from collective explicit knowledge to individual tacit knowledge when trainees master and digest knowledge. When an enterprise acquires knowledge through training, the acquired knowledge will be diffused and accumulated to become a valuable asset through a knowledge integration mechanism including human bridge, organizational bridge and procedural bridge, accordingly, the training performance will be enhanced.