Airport 95: automated baggage system?

  • Authors:
  • A. John Swartz

  • Affiliations:
  • 1915-B Alex Avenue, Austin, TX

  • Venue:
  • ACM SIGSOFT Software Engineering Notes
  • Year:
  • 1996

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Abstract

The Denver International Airport automated baggage system was a major news story spanning the years 1994-95. Reconstruction of the events of the project management of this system serves as an example of project summary reporting, which is stipulated in every project management methodology, but which is seldom or never done. The author provides sufficient detail to enable simulation of the design approach alternatives. If other projects are reported in the same format, it will be possible to compare projects on a design phase and/or event-by-event basis. The author recommends establishment and maintenance of a knowledge base of specific causes for failed software development projects.