International Journal of Man-Machine Studies
Interacting with Computers
A selective undo mechanism for graphical user interfaces based on command objects
ACM Transactions on Computer-Human Interaction (TOCHI)
Interaction Design
Integrating back, history and bookmarks in web browsers
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Smartback: supporting users in back navigation
Proceedings of the 13th international conference on World Wide Web
Using task models for cascading selective undo
TAMODIA'06 Proceedings of the 5th international conference on Task models and diagrams for users interface design
Research Methods in Human-Computer Interaction
Research Methods in Human-Computer Interaction
The state of the art in end-user software engineering
ACM Computing Surveys (CSUR)
Embedded cultural features in the design of an accessibility agent for the web
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: design for all and eInclusion - Volume Part I
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This paper presents an exploratory study about how savvy end users configure return points in mediated interactions with Web applications through WNH (Web Navigation Helper), a user agent that supports rephrasing, explanation, commentary and elaboration of interaction in scripted Web activities. The study is part of a long-term research on self-expression through software programming. Savvy users creating mediation dialogs for the benefit of other users (third parties) are actually engaged in a human-computer interaction (HCI) design process involved in end user development (EUD). The study shows that decisions about when, where, how and why to go back to previous points in the design of mediated conversation with WNH are very complex, even for savvy users. More importantly, we collected powerful evidence of the participants' interpretation of what interaction through WNH is all about. We believe that such evidence stands for their intuitions about HCI in a broader sense. The main contribution of the study is thus to illuminate aspects of EUD and HCI that haven't been discussed to-date and to propose questions for new kinds of investigation.