An Empirical Study of Video Messaging Services on Smartphones

  • Authors:
  • Yao Liu;Lei Guo

  • Affiliations:
  • SUNY Binghamton;Ohio State University

  • Venue:
  • Proceedings of Network and Operating System Support on Digital Audio and Video Workshop
  • Year:
  • 2014

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Abstract

With the advancements in wireless networks and the pervasive adoptions of smartphones with camera capabilities, hundreds of millions mobile users are attracted to video messaging services on their smartphones. Unlike text messaging, transmitting large video messages (with a size of ~ 10 MBytes vs. a 140 Bytes limit for text messages) demands effective network resource provisioning. In this work, we investigate current practices of video messaging on smartphones. Focusing on the two most popular video messaging services, WhatsApp and WeChat, we conduct extensive experiments with commodity smartphones based on the three mainstream mobile OSes, namely, iOS, Android, and Windows Phone, from both the USA and China. We find that WhatsApp and WeChat have different resource provisioning strategies when serving video messaging clients, leading to a degraded service experience for WeChat users compared to WhatsApp users. Neither WhatsApp nor WeChat provides location aware service that can significantly improve the user experience. We further evaluate a few enhancements that can help reduce end-to-end delay in video messaging services. Our results provide new insights for both service providers and users for this type of newly emerging services.