A study of methods for normalizing user ratings in collaborative filtering
Proceedings of the 27th annual international ACM SIGIR conference on Research and development in information retrieval
Development of a Lean Enterprise Transformation Maturity Model
Information-Knowledge-Systems Management
Cmmi® and six sigma: partners in process improvement
Cmmi® and six sigma: partners in process improvement
An organizational assessment process in support of enterprise transformation
Information-Knowledge-Systems Management
An organizational assessment process in support of enterprise transformation
Information-Knowledge-Systems Management
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Due to the growing recognition of the importance of plasticity and adaptability in organizations, many enterprise leaders have sought to integrate transformation processes and continuous improvement goals into strategic planning efforts. Assessment tools provide the necessary insights to support and guide enterprise level transformation efforts. They contribute a multitude of information, including the current state of the organization, strengths and weakness, and team cohesion and prioritized needs; all of which assist in planning and guiding ongoing transformation efforts. In this paper, we examine a specific assessment tool LESAT, the Lean Enterprise Self-Assessment Tool, and associated ways of analyzing and interpreting assessment results in order to drive the transformation process. The insights draw from a combination of strategies including developing measurement tools, experiences collecting data, facilitating self-assessment exercises, and interpreting results in support of transformation planning. In addition, we examine common mistakes and threats to validity that may undermine or hurt the assessment analysis. This paper is designed to aid practitioners in choosing the most beneficial interpretation strategies to gain the greatest possible benefit from their assessment process.