Evolution of mobile location-based services
Communications of the ACM - Mobile computing opportunities and challenges
Anonymous Usage of Location-Based Services Through Spatial and Temporal Cloaking
Proceedings of the 1st international conference on Mobile systems, applications and services
Benefits and challenges of new mobile service development in R&D network
Personal and Ubiquitous Computing
Emerging trends in M-government
Communications of the ACM - Web searching in a multilingual world
A framework of ICT exploitation for e-participation initiatives
Communications of the ACM - Surviving the data deluge
Measuring the diffusion of eParticipation: A survey on Italian local government
Information Polity - Reflections on ICT in Public Administration from the European Group on Public Administration
e-Participation and Decision Analysis
Decision Analysis
A Tale of Six Countries: eParticipation Research from an Administration and Political Perspective
ePart '09 Proceedings of the 1st International Conference on Electronic Participation
Mobile R&D Prototypes: What is Hampering Market Implementation?
ICMB-GMR '10 Proceedings of the 2010 Ninth International Conference on Mobile Business / 2010 Ninth Global Mobility Roundtable
Government 2.0: Making connections between citizens, data and government
Information Polity - Government 2.0: Making Connections between citizens, data and government
The AUGMENT project: co-constructive mapping and support of accessibility and participation
ePart'10 Proceedings of the 2nd IFIP WG 8.5 international conference on Electronic participation
Mobile Service Innovation and Business Models
Mobile Service Innovation and Business Models
The citizens in e-participation
EGOV'06 Proceedings of the 5th international conference on Electronic Government
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In an attempt to bring citizens closer to governments, electronic participation is increasingly receiving attention. Despite technological advances regarding smartphones and mobile Internet, mobile extensions to eParticipation solutions are still largely lacking. In this paper, we describe the design of a generic service platform that enables citizens to report incidents and interact with government agencies while on the move. Our service platform utilizes state-of-the-art mobile technologies, georeferencing and wiki concepts. The open and flexible service platform can be used by various government agencies to develop a range of service concepts in an efficient manner. Using a business model approach, we identify critical technological, organizational and financial design issues that government agencies need to deal with before implementing the proposed service platform. Most crucial questions are which agency should govern the service platform, how open the platform should be for other government agencies and how investments should be divided. The paper illustrates how to move from eParticipation to mobile participation, but also how a business model approach can contribute to designing viable mobile government services.