Why you can't program your VCR, or, predicting errors and performance with production system models of display-based action

Authors:
Wayne D. Gray;Haresh Sabnani
Affiliations:
Fordham University, 113 West 60th Street, New York, NY;Fordham University, 113 West 60th Street, New York, NY
Venue:
CHI '94 Conference Companion on Human Factors in Computing Systems
Year:
1994

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Abstract