Applying Object-Oriented Software Engineering Methods to the development of call center software: a case study

  • Authors:

  • Jeff L. Burgett;Sheryl J. Adam

  • Affiliations:

  • -;-

  • Venue:
  • Addendum to the proceedings of the 10th annual conference on Object-oriented programming systems, languages, and applications (Addendum)
  • Year:
  • 1995

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Abstract