Automating user request processing with EARP

• Authors:

• David A. Dougherty;Paul R. Taylor;Don Michaels

• Affiliations:

• Instructional Computing Center, SUNY Oswego, Oswego, NY;Instructional Computing Center, SUNY Oswego, Oswego, NY;Instructional Computing Center, SUNY Oswego, Oswego, NY

• Venue:
• SIGUCCS '96 Proceedings of the 24th annual ACM SIGUCCS conference on User services
• Year:
• 1996