Business process re-design in the academic environment: a methodical approach to maximizing the impact of scarce information technology support resources

Authors:
Roger W. Harris
Affiliations:
Senior Computer Office 1, Office of Information Technology, Hong Kong Polytechnic, Hung Hom, Kowloon, Hong Kong
Venue:
SIGUCCS '93 Proceedings of the 21st annual ACM SIGUCCS conference on User services
Year:
1993

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Abstract