Information systems managers' perceptions of the advantages and disadvantages of telecommuting

  • Authors:
  • T. Selwyn Ellis;Robert L. Webster

  • Affiliations:
  • Ouachita Baptist University;Ouachita Baptist University

  • Venue:
  • ACM SIGCPR Computer Personnel
  • Year:
  • 1997

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Abstract

Prior research on telecommuting has not addressed the attitudes of Information Systems managers concerning the advantages and disadvantages of telecommuting. Additionally, telecommuting research has not investigated if differences in attitudes concerning telecommuting exist based on geographical location or if attitudes are affected if a telecommuting program is currently in place. This research extends the body of knowledge by concentrating on these heretofore unstudied areas.Seven hundred and eighty-nine Information Systems (IS) managers from two diverse geographic regions of the United States, the West Coast and the Southeast, were surveyed in this study. The IS managers were asked to respond to a series of twelve advantages and eleven disadvantages associated with telecommuting. These advantages and disadvantages were derived from previously published studies. Each item's importance was recorded on a seven point Likert scale, where a one indicated very unimportant and a seven indicated very important. In addition to geographic region of the respondent, information was collected to identify if the respondent's organization had a telecommuting program in place. Survey variables were reduced using factor analysis and results are reported.As expected, several of the variables were perceived differently by survey respondents. Explanations are offered for the reported differences and areas for future research are discussed.