Information Systems Frontiers
Journal of Medical Systems
Using interactive multiobjective methods to solve DEA problems with value judgements
Computers and Operations Research
Designing a knowledge-based system for benchmarking: A DEA approach
Knowledge-Based Systems
Computers and Operations Research
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This paper is concerned with the problem of resource allocationand target setting in the provision of public services. The paper develops a network-based representation of multilevel resource management with equity, efficiency, and effectiveness being recognised as the fundamental objectives of the system. On the modelling side, the proposed method combines data envelopment analysis and goal programming formulations integrated within an interactive planning framework. An illustrative application on fire departments is used to show the applicability of the method developed to assist the resource allocation process.