Applying AI models to the design of exploratory hypermedia systems
HYPERTEXT '93 Proceedings of the fifth ACM conference on Hypertext
Case-based reasoning
Management of interface design knowledge with MOBI-D
Proceedings of the 2nd international conference on Intelligent user interfaces
Inside Case-Based Reasoning
User interactions with everyday applications as context for just-in-time information access
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Evolution of Contact Point: a case study of a help desk and its users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Domain, task, and user models for an adaptive hypermedia performance support system
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