Documentation meets a knowledge base: blurring the distinction between writing and consulting (a case study)

Authors:
Anne L. Jackson;Gregory Lyon;Janet Eaton
Affiliations:
Technical Communicator, Information Technology Division, University of Michigan;Manager of Marketing and Technical Communications, Information Technology Division, University of Michigan;Technical Communicator and Editor, Information Technology Division, University of Michigan
Venue:
Proceedings of the 16th annual international conference on Computer documentation
Year:
1998

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