Designing and Writing Online Documentation: Help Files to HyperText
Designing and Writing Online Documentation: Help Files to HyperText
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As using the World Wide Web becomes the norm on many university and college campuses, many writers and web designers are being instructed to move most, if not all, documentation to the web. Often, they are expected to simply use an HTML converter to create web documents that are exact replicas of paper documents.This paper examines the implications, particularly for the user, when documents designed for paper are reproduced as-is online. It looks at whether all information is appropriate for the web and at how web pages differ from printed pages. It discusses some of the short comings of converted documents and, finally, offers suggestions for using a converted document as a starting place for producing a worthwhile web document.