The State of Software Maintenance
IEEE Transactions on Software Engineering
Techniques of program and system maintenance (2nd ed.)
Techniques of program and system maintenance (2nd ed.)
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Measuring and motivating maintenance programmers
Measuring and motivating maintenance programmers
Problem management maturity within corrective maintenance
Journal of Software Maintenance: Research and Practice
Improving Customer Support Processes: A Case Study
PROFES '08 Proceedings of the 9th international conference on Product-Focused Software Process Improvement
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