Communications of the ACM - Special issue on analysis and modeling in software development
Modeling and analyzing the software process and process breakdowns
Modeling and analyzing the software process and process breakdowns
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Reengineering: business change of mythic proportions?
MIS Quarterly
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
A meta-model for formulating knowledge-based models of software development
Decision Support Systems - Special issue: DSS on model formulation
Introduction to Expert Systems
Introduction to Expert Systems
Simulation Modeling and Analysis
Simulation Modeling and Analysis
Artificial Intelligence
A Knowledge-Based Environment for Modeling and Simulating Software Engineering Processes
IEEE Transactions on Knowledge and Data Engineering
Knowledge-based organizational process redesign: using process flow measures to transform procurement
Business process redesign: tactics for managing radical change
Journal of Management Information Systems - Special section: Toward a theory of business process change management
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Redesigning Contracted Service Procurement for Internet-Based Electronic Commerce: A Case Study
Information Technology and Management
On the discovery of process models from their instances
Decision Support Systems
The myth of enterprise database redesign
Managing data mining technologies in organizations
IT Architecture in strategic alliance negotiations: a case
Business strategies for information technology management
Humanware issues in a government management information systems implementation
Annals of cases on information technology
Exploring the relationship between information technology and business process reengineering
Information and Management
Journal of Management Information Systems
An Experiment to Assess the Performance of a Redesign Knowledge System
Journal of Management Information Systems
On the correlation between process model metrics and errors
ER '07 Tutorials, posters, panels and industrial contributions at the 26th international conference on Conceptual modeling - Volume 83
Refactoring Process Models in Large Process Repositories
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
From the Editors: Introduction and a Compass for Business Process Design
Information Systems Management
Development of a decision-making strategy to improve the efficiency of BPR
Expert Systems with Applications: An International Journal
Understanding the occurrence of errors in process models based on metrics
OTM'07 Proceedings of the 2007 OTM Confederated international conference on On the move to meaningful internet systems: CoopIS, DOA, ODBASE, GADA, and IS - Volume Part I
What makes process models understandable?
BPM'07 Proceedings of the 5th international conference on Business process management
Syntax highlighting in business process models
Decision Support Systems
Productivity and Performance Effects of Business Process Reengineering: A Firm-Level Analysis
Journal of Management Information Systems
Thresholds for error probability measures of business process models
Journal of Systems and Software
BPR implementation: a decision-making strategy
BPM'05 Proceedings of the Third international conference on Business Process Management
“Intelligent” tools for workflow process redesign: a research agenda
BPM'05 Proceedings of the Third international conference on Business Process Management
Understanding business process models: the costs and benefits of structuredness
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
Integrated Analysis and Design of Knowledge Systems and Processes
Information Resources Management Journal
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An electronic market is an interorganizational information system through which multiple buyers This first decade of business process reengineering (BPR) is blemished by sporadic success, pathological performance, and inefficiency. Reengineering inefficiency is driven in part by cost and cycle time for process redesign, a process itself that requires deep reengineering knowledge and specialized expertise. However, such knowledge and expertise are not addressed by extant, first-generation redesign tools, so these intellectual activities must be performed manually at present, or provided through expensive BPR consulting services. Knowledge-based systems (KBS) address the requirements for knowledge and expertise directly, and they can augment first-generation tools to reduce redesign cost and cycle time, and hence increase reengineering efficiency. This study employs the methods and tools of reengineering recursively, to redesign the process of process redesign itself. Using measurement-driven inference, a second-generation, KBS redesign tool called KOPeR is developed to automate three key intellectual activities required for process redesign -- process measurement, pathology diagnosis, and transformation matching. This KBS tool is used in the laboratory to redesign a commercial process from the reengineering literature and then employed in the field to redesign operational procurement processes in the context of an "industrial strength" reengineering project. The study finds that KOPeR-supported redesign enables new reengineering efficiencies in terms of direct automation effects and indirect knowledge effects. Results of this investigation highlight new opportunities available to the IS manager -- such as improving the return on investment from BPR, enhancing the capability for knowledge management and organizational memory, and achieving competitive advantage through knowledge integration -- opportunities that do not necessarily require KBS automation to seize. This research also lays a research cornerstone and foundation for development of process redesign theory and investigation of reengineering effectiveness.