Managing information technology (IT) for one-to-one customer interaction

Information technology as the enabler of one-to-one marketing

Communications of the AIS

Firm characteristics influencing the extent of electronic billing adoption: an empirical study in the US telecommunication industry

Telematics and Informatics

Electronic Commerce Customer Relationship Management: A Research Agenda

Information Technology and Management

A case study in the design of BTO/CTO shop floor control system

Information and Management

Integrating AHP and data mining for product recommendation based on customer lifetime value

Information and Management

Virtual fab: an enabling framework and dynamic manufacturing service provision mechanism

Information and Management

Electronic Commerce Customer Relationship Management: An Assessment of Research

International Journal of Electronic Commerce

A smarter process for sensing the information space

IBM Journal of Research and Development

A comparative analysis of clustering methodology and application for market segmentation: K-means, SOM and a two-level SOM

ISMIS'06 Proceedings of the 16th international conference on Foundations of Intelligent Systems

Application of a two-level self organizing map for korean online game market segmentation

SSPR'06/SPR'06 Proceedings of the 2006 joint IAPR international conference on Structural, Syntactic, and Statistical Pattern Recognition

Internet and mature industries. Its role in the creation of value in the supply chain. The case of tile ceramic manufacturers and distributors in Spain

International Journal of Information Management: The Journal for Information Professionals

Understanding Decision-Making in Data Warehousing and Related Decision Support Systems: An Explanatory Study of a Customer Relationship Management Application

Information Resources Management Journal