WAPS, a data mining support environment for the planning of warranty and goodwill costs in the automobile industry

Authors:
E. Hotz;G. Nakhaeizadeh;B. Petzsche;H. Spiegelberger
Affiliations:
DaimlerChrysler AG, Research & Technology 3, P.O.Box 2360, 89013 Ulm;DaimlerChrysler AG, Research & Technology 3, P.O.Box 2360, 89013 Ulm;DaimlerChtysler AG, Sales and Services Direction, Stuttgart, 70546 Stuttgart;DaimlerChtysler AG, Sales and Services Direction, Stuttgart, 70546 Stuttgart
Venue:
KDD '99 Proceedings of the fifth ACM SIGKDD international conference on Knowledge discovery and data mining
Year:
1999

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Abstract