Agents that reduce work and information overload
Communications of the ACM
MailCat: an intelligent assistant for organizing e-mail
Proceedings of the third annual conference on Autonomous Agents
Email classification with co-training
CASCON '01 Proceedings of the 2001 conference of the Centre for Advanced Studies on Collaborative research
Intelligent email: reply and attachment prediction
Proceedings of the 13th international conference on Intelligent user interfaces
Email classification with co-training
Proceedings of the 2011 Conference of the Center for Advanced Studies on Collaborative Research
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MailCat is an intelligent assistant that helps users organize their e-mail into folders. It uses a text classifier to learn each user's mail-filing habits. MailCat uses what it learns to predict the three folders in which the user is most likely to place each incoming message. It then provides shortcut buttons to file each message into one of these three folders. When one of MailCat's predictions is correct, the effort required to file a message is reduced to a single button click