HDM—a model-based approach to hypertext application design
ACM Transactions on Information Systems (TOIS)
The Dexter hypertext reference model
Communications of the ACM
RMM: a methodology for structured hypermedia design
Communications of the ACM
The object-oriented hypermedia design model
Communications of the ACM
Systematic hypermedia application design with OOHDM
Proceedings of the the seventh ACM conference on Hypertext
Eclipse help system: an open source user assistance offering
Proceedings of the 20th annual international conference on Computer documentation
Model checking the composition of hypermedia design components
CASCON '00 Proceedings of the 2000 conference of the Centre for Advanced Studies on Collaborative research
Multidisciplinarity and 21st century communication design
Proceedings of the 27th ACM international conference on Design of communication
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Product information is more frequently being delivered as hypertext webs or documents because of the availability of the World-Wide Web and the associated communications infrastructure. However, this type of document with its large number of files and hyperlinks can become very complex and present significant usability problems for the creator, maintainer and user. Because of this complexity it becomes extremely difficult to implement and maintain dynamic views of a document, a supposed advantage of a hyperlinked structure. In this paper we analyze some of the causes for these usability issues, and then describe some approaches that are being used to make significant improvements to this situation.