Unifying documentation teams

  • Authors:
  • Karl A. Hakkarainen

  • Affiliations:
  • Rational Software Corp., Lexington, MA

  • Venue:
  • SIGDOC '99 Proceedings of the 17th annual international conference on Computer documentation
  • Year:
  • 1999

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Abstract

This paper describes how a set of geographically and organizationally distributed documentation teams created the Rational Suite 1.0 documentation set. The paper covers the business operations of Rational Software, details the documentation tools and technologies used in the project and describes the evolution of the larger team as it learned how to work with a new software development methodology. The paper concludes with a summary of lessons learned and next steps.