Distributed artificial intelligence: vol. 2
The limits of ethnography: combining social sciences for CSCW
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Designing for the dynamics of cooperative work activities
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
EW 7 Proceedings of the 7th workshop on ACM SIGOPS European workshop: Systems support for worldwide applications
A security policy model for clinical information systems
SP '96 Proceedings of the 1996 IEEE Symposium on Security and Privacy
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Gatherers of information: the mission process at the international monetary fund
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Designing for loose coupling in mobile groups
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Designing for transformations in collaboration: a study of the deployment of homecare technology
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
Loose Coupling and Healthcare Organizations: Deployment Strategies for Groupware
Computer Supported Cooperative Work
Beyond Electronic Patient's File: Assisting Conversations in a Healthcare Network
Proceedings of the 2006 conference on Cooperative Systems Design: Seamless Integration of Artifacts and Conversations -- Enhanced Concepts of Infrastructure for Communication
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This paper reports on a study of clinicians who care for diabetic patients, and on the design of an application to support their work. The clinicians' long-term activity is rooted in a series of private sessions with the patient. Clinicians exchange information but the timeliness, specificity and other salient features of the communication are often unsatisfactory. Problems consequently arise such as the omission or duplication of tests. We describe a conceptual framework to account for the effectiveness of knowledge-sharing in groups such as these, and use it to motivate an application aimed at improving the clinicians' levels of communication and coordination.