Survey of expert critiquing systems: practical and theoretical frontiers
Communications of the ACM
Mondrian: a teachable graphical editor
Watch what I do
Computer-based instruction: design and development
Computer-based instruction: design and development
Task oriented or task disoriented: designing a usable help web
Proceedings of the 16th annual international conference on Computer documentation
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
A context-aware infrastructure for supporting applications with pen-based interaction
Journal of Computer Science and Technology
Sparse LCS common substring alignment
Information Processing Letters
A framework for knowledge reuse in product design and development process
International Journal of Metadata, Semantics and Ontologies
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Users of complex applications need advice, assistance, and feedback while they work. We are experimenting with “adjunct” user agents that are aware of the history of interaction surrounding the accomplishment of a task. This paper describes an architectural framework for constructing these agents. Using this framework, we have implemented a critiquing system that can give task-oriented critiques to trainees while they use operating system tools and software applications. Our approach is generic, widely applicable, and works directly with off-the-shelf software packages.