Learning the shape of information: a longitudinal study of Web-news reading

Authors:
Misha W. Vaughan;Andrew Dillon
Affiliations:
Usability and User Interface, Oracle Corporation, 500 Oracle Parkway, MS 2op10, Redwood Shores, CA;HCI Lab, SLIS, Indiana University, Bloomington, IN
Venue:
DL '00 Proceedings of the fifth ACM conference on Digital libraries
Year:
2000

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Abstract

A concept called shape is proposed to experimentally examine the development of users' mental representations of information spaces over time. Twenty five novice users are exposed to two differently designed news web sites over five sessions. The longitudinal impacts on users' comprehension, usability, and navigation are examined.