Defection detection: using activity profiles to predict ISP customer vulnerability
Authors:
Nandini Raghavan;Robert M. Bell;Matthias Schonlau
Affiliations:
DoubleClick R&D, 450, W. 33rd Street, New York, NY;AT&T Labs Research, 180 Park Ave, P.O. Box 971, Florham Park, NJ;RAND, P.O. Box 2138, Santa Monica, CA
Venue:
Proceedings of the sixth ACM SIGKDD international conference on Knowledge discovery and data mining