System design for usability

  • Authors:
  • Richard A. Demers

  • Affiliations:
  • IBM Information Systems Division, Rochester, MN

  • Venue:
  • Communications of the ACM
  • Year:
  • 1981

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Abstract

The factors underlying system design for usability are examined and the role and responsibilities of a usability committee described. Under the control of a usability committee, a balance between high levels of system function and usability was reached for the IBM System/38. The System/38 command language is presented to illustrate this balance.