In search of invariants for e-business workloads
Proceedings of the 2nd ACM conference on Electronic commerce
On maximizing service-level-agreement profits
Proceedings of the 3rd ACM conference on Electronic Commerce
Preserving QoS of e-commerce sites through self-tuning: a performance model approach
Proceedings of the 3rd ACM conference on Electronic Commerce
On maximizing service-level-agreement profits
ACM SIGMETRICS Performance Evaluation Review
The state of the art in locally distributed Web-server systems
ACM Computing Surveys (CSUR)
Modeling of Service-Level Agreements for Composed Services
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
Optimizing Quality of Service Using Fuzzy Control
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
Capacity Planning for Web Services
Performance Evaluation of Complex Systems: Techniques and Tools, Performance 2002, Tutorial Lectures
Service-Level Agreements and Commercial Grids
IEEE Internet Computing
A hierarchical and multiscale approach to analyze E-business workloads
Performance Evaluation
A smart hill-climbing algorithm for application server configuration
Proceedings of the 13th international conference on World Wide Web
Characterizing customer groups for an e-commerce website
EC '04 Proceedings of the 5th ACM conference on Electronic commerce
Cost minimization of multi-tiered e-business infrastructure with end-to-end delay guarantees
ACM SIGMETRICS Performance Evaluation Review
Empirical Characterization of Session---Based Workload and Reliability for Web Servers
Empirical Software Engineering
Optimal capacity allocation for Web systems with end-to-end delay guarantees
Performance Evaluation - Performance 2005
Two-level workload characterization of online auctions
Electronic Commerce Research and Applications
Dynamic CPU provisioning for self-managed secure web applications in SMP hosting platforms
Computer Networks: The International Journal of Computer and Telecommunications Networking
Tuning mechanisms for two major parameters of Apache web servers
Software—Practice & Experience
Activity-Based Scheduling of IT Changes
AIMS '07 Proceedings of the 1st international conference on Autonomous Infrastructure, Management and Security: Inter-Domain Management
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
DSOM '08 Proceedings of the 19th IFIP/IEEE international workshop on Distributed Systems: Operations and Management: Managing Large-Scale Service Deployment
Identifying user behavior in online social networks
Proceedings of the 1st Workshop on Social Network Systems
Cost-based admission control for Internet Commerce QoS enhancement
Electronic Commerce Research and Applications
Empirical Software Engineering
Bench4Q: a QoS-oriented e-commerce benchmark for Internetwares
Proceedings of the First Asia-Pacific Symposium on Internetware
Using fuzzy control to maximize profits in service level management
IBM Systems Journal
Business-Driven Design of Infrastructures for IT Services
Journal of Network and Systems Management
Business-impact analysis and simulation of critical incidents in IT service management
IM'09 Proceedings of the 11th IFIP/IEEE international conference on Symposium on Integrated Network Management
Profit and penalty aware (PP-aware) scheduling for tasks with variable task execution time
Proceedings of the 2010 ACM Symposium on Applied Computing
On the risk exposure and priority determination of changes in IT service management
DSOM'07 Proceedings of the Distributed systems: operations and management 18th IFIP/IEEE international conference on Managing virtualization of networks and services
Online response time optimization of Apache web server
IWQoS'03 Proceedings of the 11th international conference on Quality of service
RDRP: Reward-Driven Request Prioritization for e-Commerce web sites
Electronic Commerce Research and Applications
Business-driven QoS management of B2C web servers
ETM'10 Proceedings of the Third international conference on Incentives, overlays, and economic traffic control
Discovering and usage of customer knowledge in QoS mechanism for B2C web server systems
KES'10 Proceedings of the 14th international conference on Knowledge-based and intelligent information and engineering systems: Part II
Stochastic Model for QoS Assessment in Multi-tier Web Services
Electronic Notes in Theoretical Computer Science (ENTCS)
A research study on business-oriented quality-driven request service in a B2C web site
ICCCI'11 Proceedings of the Third international conference on Computational collective intelligence: technologies and applications - Volume Part II
Proceedings of the Symposium on Theory of Modeling & Simulation - DEVS Integrative M&S Symposium
Quality management of B2C e-commerce service based on human factors engineering
Electronic Commerce Research and Applications
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