User-centeredness, situatedness, and designing the media of computer documentation
SIGDOC '90 Proceedings of the 8th annual international conference on Systems documentation
Using contextual inquiry to learn about your audiences
ACM SIGDOC Asterisk Journal of Computer Documentation
Dynamics in document design: creating text for readers
Dynamics in document design: creating text for readers
User and task analysis for interface design
User and task analysis for interface design
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