Effects of group task pressure on perceptions of email and face-to-face communication effectiveness

Authors:
E. Vance Wilson;James R. Connolly
Affiliations:
University of Wisconsin-Milwaukee, Milwaukee, WI;California State University-Chico, Chico, CA
Venue:
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
Year:
2001

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Abstract

This paper adds to a growing group systems literature in the area of task-technology fit by investigating effects of group task pressure on perceptions of media effectiveness. A quasi-experiment was conducted using long-term participants in low-and high-level group task pressure treatments. Following treatment, participants rated email and face-to-face communication effectiveness on four task dimensions based on the well-known McGrath group task circumplex. Significant effects were found between treatments and among task dimensions, suggesting a number of implications for both practice and research.