Mobile commerce for financial services---killer applications or dead end?

  • Authors:
  • Michael Semrau;Achim Kraiss

  • Affiliations:
  • Corporate Center Information Technology, Frankfurt, Germany;Corporate Center Information Technology, Frankfurt, Germany

  • Venue:
  • ACM SIGGROUP Bulletin
  • Year:
  • 2001

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Abstract

Since mobile commerce (m-commerce) started to be intensively discussed in the press, financial service companies are said to be the winners of m-commerce. But looking at existing m-commerce applications, you will find really interesting information only on few sites. In addition, there are many of these applications, which are just in a prototype state and not yet available to the customers. Based on the lessons we have learned from building prototype and productive m-commerce applications, the following paper briefly discusses some of the problems to be solved by corporations that want to use emerging innovative mobile technologies, such as the Wireless application Protocol (WAP). In particular, we address issues regarding application design and development, security, and infrastructure.