IEEE Software
Utilizing GQM+Strategies for business value analysis: an approach for evaluating business goals
Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
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This practical handbook shows you how to build an effective business case when you need to justify---and persuade management to accept---software change or improvement. Based on real-world scenarios, the book covers the most common situations in which business case analyses are required and explains specific techniques that have proved successful in practice. Drawing on years of experience in winning the "battle of the budget," the author shows you how to use commonly accepted engineering economic arguments to make your numbers "sing" to management.