Characterizing browsing strategies in the World-Wide Web
Proceedings of the Third International World-Wide Web conference on Technology, tools and applications
The data webhouse toolkit: building the web-enabled data warehouse
The data webhouse toolkit: building the web-enabled data warehouse
KDD-Cup 2000 organizers' report: peeling the onion
ACM SIGKDD Explorations Newsletter - Special issue on “Scalable data mining algorithms”
Applications of Data Mining to Electronic Commerce
Data Mining and Knowledge Discovery
Web usage mining: discovery and application of interesting patterns from web data
Web usage mining: discovery and application of interesting patterns from web data
Lessons and Challenges from Mining Retail E-Commerce Data
Machine Learning
Generalized Robust Conjoint Estimation
Marketing Science
Hotmap: Looking at Geographic Attention
IEEE Transactions on Visualization and Computer Graphics
Web robot detection: A probabilistic reasoning approach
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Web Site Auditing Using Web Access Log Data
CNSR '09 Proceedings of the 2009 Seventh Annual Communication Networks and Services Research Conference
Web Semantics: Science, Services and Agents on the World Wide Web
Privacy-enhanced web personalization
The adaptive web
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WImBI'06 Proceedings of the 1st WICI international conference on Web intelligence meets brain informatics
Journal of Web Engineering
Finding unexpected navigation behaviour in clickstream data for website design improvement
Journal of Web Engineering
A pattern restore method for restoring missing patterns in server side clickstream data
APWeb'05 Proceedings of the 7th Asia-Pacific web conference on Web Technologies Research and Development
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WebKDD'04 Proceedings of the 6th international conference on Knowledge Discovery on the Web: advances in Web Mining and Web Usage Analysis
Higher education web information system usage analysis with a data webhouse
ICCSA'06 Proceedings of the 2006 international conference on Computational Science and Its Applications - Volume Part IV
PET'04 Proceedings of the 4th international conference on Privacy Enhancing Technologies
ITWP'03 Proceedings of the 2003 international conference on Intelligent Techniques for Web Personalization
Integrating OLAP/SOLAP in E-Business Domains: An Empirical Study
Information Resources Management Journal
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Organizations conducting Electronic Commerce (e-commerce) can greatly benefit from the insight that data mining of transactional and clickstream data provides. Such insight helps not only to improve the electronic channel (e.g., a web site), but it is also a learning vehicle for the bigger organization conducting business at brick-and-mortar stores. The e-commerce site serves as an early alert system for emerging patterns and a laboratory for experimentation. For successful data mining, several ingredients are needed and e-commerce provides all the right ones (the Good). Web server logs, which are commonly used as the source of data for mining e-commerce data, were designed to debug web servers, and the data they provide is insufficient, requiring the use of heuristics to reconstruct events. Moreover, many events are never logged in web server logs, limiting the source of data for mining (the Bad). Many of the problems of dealing with web server log data can be resolved by properly architecting the e-commerce sites to generate data needed for mining. Even with a good architecture, however, there are challenging problems that remain hard to solve (the Ugly). Lessons and metrics based on mining real e-commerce data are presented.