User acceptance of a decision-theoretic location-aware shopping guide

  • Authors:
  • Thorsten Bohnenberger;Anthony Jameson;Antonio Krüger;Andreas Butz

  • Affiliations:
  • Saarland University, Saarbrücken;Research Center for AI, Saarbrücken;Saarland University, Saarbrücken;Eyeled GmbH, Saarbrücken

  • Venue:
  • Proceedings of the 7th international conference on Intelligent user interfaces
  • Year:
  • 2002

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Abstract

We are exploring a class of decision-theoretic handheld systems that give a user personalized advice about how to explore an indoor area in search of products or information. An initial user test in a simple mockup of a shopping mall showed that even novice PDA users accepted the system immediately and were able to achieve their shopping goals faster than when using a paper map of the mall. A key issue is the extent to which spontaneous user behavior can be accommodated within this framework.