An intelligent interface for sorting electronic mail

Authors:
Elisabeth Crawford;Judy Kay;Eric McCreath
Affiliations:
The University of Sydney, NSW, Australia;The University of Sydney, NSW, Australia;The Australian National University, ACT, Australia
Venue:
Proceedings of the 7th international conference on Intelligent user interfaces
Year:
2002

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Abstract

Classification of email is an important everyday task for a large and growing number of users. This paper describes the i-ems (Intelligent-Electronic Mail Sorter) mail interface, which offers a view of the inbox based on predicted classifications of messages. The interface is designed to ensure user control over the prediction processes by supporting scrutiny of the system's certainty and details of the mechanisms used.