Visual task characterization for automated visual discourse synthesis
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
PeopleGarden: creating data portraits for users
Proceedings of the 12th annual ACM symposium on User interface software and technology
Comparing noun phrasing techniques for use with medical digital library tools
Journal of the American Society for Information Science - Special topic issue on digital libraries: part 2
Evaluating visualizations: using a taxonomic guide
International Journal of Human-Computer Studies - Empirical evaluation of information visualizations
Network Structure in Virtual Organizations
Organization Science
A problem-oriented classification of visualization techniques
VIS '90 Proceedings of the 1st conference on Visualization '90
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The archive of a computer-mediated communication (CMC) process contains knowledge shared and implicit information about participants' behavior patterns during discussion. However, most CMC systems focus only on organizing the content of discussions. On the other hand, the social visualization research has developed techniques to depict human behaviors during a process of CMC but has not been integrated in any organizational memory system yet. In addition, the impacts of the graphical representations created by social visualization techniques have seldom been studied. The dissertation thus proposes a two-phase research to address those issues. The first phase proposes a prototype system that integrates a social visualization technique with various information analysis technologies to graphically summarize both the content and behavior of a CMC process. The second phase proposes to adopt the "de-featuring" approach used by previous interface evaluation studies to evaluate how the graphical interface developed affects users' information acquisition and evaluation process.