Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Modeling business processes with simulation tools
WSC '94 Proceedings of the 26th conference on Winter simulation
WSC '95 Proceedings of the 27th conference on Winter simulation
The Global Information Society
The Global Information Society
Integrating UML and GPSS for business process modeling and simulation
ROCOM'08 Proceedings of the 8th WSEAS International Conference on Robotics, Control and Manufacturing Technology
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Although change management panaceas have been widely discussed in the business and management literature for several decades, not many publications address the role of simulation modeling in supporting these panaceas. This paper investigates four management innovation and change programs: TQM, JIT, BPR and Process Innovation and discusses how simulation modeling could increase their effectiveness. These change management approaches are compared and contrasted and the applicability of simulation modeling to support the principles of these methods is investigated. It is argued that simulation could be viewed as a missing link between these approaches.