Operator work load: when is enough enough?

Authors:
Moira LeMay;Eric Hird
Affiliations:
Montclair State College, Upper Montclair, NJ;California Institute of Technology, Pasadena
Venue:
Communications of the ACM
Year:
1986

Citing 2
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The Psychology of Human-Computer Interaction

The Psychology of Human-Computer Interaction
Software psychology: Human factors in computer and information systems (Winthrop computer systems series)

Software psychology: Human factors in computer and information systems (Winthrop computer systems series)

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Abstract

Three measures of operator mental work load were tested with a large, interactive computer system. Two—operator rating of time stress, and the ratio of the time required to time allowed for each subtask—proved to be significant and easy to use.