Building expert systems
IEEE Transactions on Software Engineering
Artificial intelligence
Principles of artificial intelligence
Principles of artificial intelligence
LISP
Designing organizational interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Office Information Systems and Computer Science
ACM Computing Surveys (CSUR)
The Hearsay-II Speech-Understanding System: Integrating Knowledge to Resolve Uncertainty
ACM Computing Surveys (CSUR)
Supporting organizational problem solving with a work station
ACM Transactions on Information Systems (TOIS)
Computer Networks and Their Protocols
Computer Networks and Their Protocols
Office information models and the representation of 'office objects'
Proceedings of the SIGOA conference on Office information systems
An actor-based programming system
Proceedings of the SIGOA conference on Office information systems
OfficeTalk-D: An experimental office information system
Proceedings of the SIGOA conference on Office information systems
A modelling tool for office information systems
Proceedings of the SIGOA conference on Office information systems
Modeling the office structure: A first step towards the Office Expert System
COCS '84 Proceedings of the second ACM-SIGOA conference on Office information systems
An experimental message management system using linguistic filters
ACM SIGOA Newsletter
Unification of underlying concepts in different office models
ACM SIGMIS Database
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A society model, which characterizes the behavior and procedure of offices, is proposed. It is our belief that an office system capable of dealing with all real office problems only through the modeling of the internal behavior of an office can be developed. In this society model, office entities are viewed as agents. An agent is modeled as a microsociety of interacting knowledge sources. Within the microsociety, there exists a microknowledge exchange system, which provides a set of microknowledge exchange protocols as a coordination system among those knowledge sources during their cooperative reasoning process. An office is then modeled as a society of various interacting agents using their knowledge to complete the office goals cooperatively. It is this unified view that allows offices to be modeled in a flexible and general way.