IT measurement
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From the Publisher:Quality practitioners from every industry have long used statistical quality control (SQC) to ensure that their products and services meet customer expectations. Whether you're new to SQC or the software product Excel, you'll find all the information you need to understand and incorporate the two in Statistical Quality Control Using Excel. Nonmathematical descriptions guide you through the basics of both SQC and the methods of creating control charts using Excel. You'll discover easy-to-read explanations of statistical distribution, outliers, and the analysis required for SQC methods. Statistical process control methods such as p and np control charts and Pareto charts are also demonstrated.