Beyond the chalkboard: computer support for collaboration and problem solving in meetings
Communications of the ACM
Facilitating group creativity: Experience with a group decision support system
Journal of Management Information Systems - Special Issue: Decision Support and Knowledge-Based Systems
Conceptual Information Processing
Conceptual Information Processing
Semantic Information Processing
Semantic Information Processing
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New problems in negotiation call for a new framework of solutions. Negotiation management, one such framework, has at its heart the application of computer models and related technology to a collaborative effort at dispute resolution. In this paradigm, negotiation is treated as a communicative and knowledge-intensive group problem-solving process. Easily accessible techniques are being developed for modeling both the process and substance of negotiation. In addition, tools are being designed for negotiators to use in risk and decision analysis, optimization, and precedent analysis. This paper outlines a synthesis of these elements in an integrated computer environment for negotiation management.