Knowledge Management Strategies: Mapping Your Organization's Success in Today's Competitive Marketplace

  • Authors:
  • Jerry Honeycutt

  • Affiliations:
  • -

  • Venue:
  • Knowledge Management Strategies: Mapping Your Organization's Success in Today's Competitive Marketplace
  • Year:
  • 2000

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Abstract

From the Publisher:Digital technology is radically increasing the speed at which business is conducted. Ultimately it will transform three major elements of everybusiness: relationships to customers and business partners (commerce), information flow and relationships among workers within a company(knowledge management), and internal business processes (business operations). Knowledge Management Strategies covers the secondof these key business elements by providing IT decision-makers with a broad education about the benefits of implementing knowledge-managementsolutions in the enterprise. It also provides case studies of successful knowledge management implementations using Microsoft technologies thatoffer benefits such as smarter business planning and analysis, faster product design and feedback, more effective project and people tracking, andbetter employee management, education and training. The book leads the reader through each case study, describes and quantifies its benefits indetail, and provides an evaluation guide to help the reader determine whether the case study and implementation is relevant to their own business. Italso describes a set of consistent knowledge management business applications and ties them together chapter by chapter. The end of the bookdescribes how these solutions can be tied together into a comprehensive, enterprise-wide system of digital solutions--what Microsoft calls a DigitalNervous System (DNS). Uniquely helps IT decision-makers choose when and how to implement enterprise-wide knowledge-management solutions using Microsoft IT-Enterprise Technology technologies. Provides IT decision-makers with a broad education about available knowledge management solutions for the enterprise.Supplies in-depth case studies that IT decision-makers can apply to their own businesses.Helps IT decision-makers understand issues they may face in planning enterprise knowledge management solutions.