Introduction to the art and science of simulation
Proceedings of the 30th conference on Winter simulation
Simulation Made Easy: A Manager's Guide
Simulation Made Easy: A Manager's Guide
Making simulation relevant in business: achieving higher levels of CMMI maturity using simulation
Proceedings of the 34th conference on Winter simulation: exploring new frontiers
Determining the ROI for simulation, panel: increasing return on investment from simulation (panel)
Proceedings of the 35th conference on Winter simulation: driving innovation
Issues in the implementation of software process improvement project in Malaysia
WSEAS Transactions on Information Science and Applications
Using operation process simulation for a six sigma project of mining and iron production factory
Proceedings of the 40th Conference on Winter Simulation
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Simulation of business and manufacturing processes has been helping companies improve their operations for several decades. During that time, business improvement programs have appeared, disappeared, grown and evolved. Six Sigma introduced another way of thinking about process improvement by focusing primarily on the financial impact and how defect reduction, customer satisfaction and improved processes all contribute. Only recently has Six Sigma broadly accepted the benefits and approach of simulation to streamline projects, improve results and instill a deeper understanding and appreciation of"the process." This paper begins with an overview of Six Sigma, followed by a description of the benefits of iGrafx Process for Six Sigma to a Six Sigma Black Belt and ends with an example of the benefits received by one company through the use of simulation.