Groupware

  • Authors:
  • B. Baurens

  • Affiliations:
  • -

  • Venue:
  • Cooperative environments for distributed
  • Year:
  • 2002

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Abstract

GroupWare is technology designed to facilitate the work of groups. This technology may be used to communicate, cooperate, coordinate, solve problems, compete, or negotiate. While traditional technologies such as the telephone is qualified as GroupWare, the term is ordinarily used to refer to a specific class of technologies relying on modern computer networks, such as email, newsgroups, videophones, or chat. GroupWare technologies are typically categorised along two primary dimensions (1) whether users of the groupware are working together at the same time ("real-time" or "synchronous" groupware) or different times ("asynchronous" groupware), and (2) whether users are working together in the same place ("co-located" or "face-to-face") or in different places ("non-co-located" or "distance"). In this chapter, we mainly focus on real-time technologies where application-sharing in general and multimedia conferencing are typical and main applications.